Oshi Tech Support Terms & Condition

The Oshi TechConnect program gives Oshi Tech Support representatives the ability to control your computer for troubleshooting purposes. Utilizing this tool, support representatives can analyze the configuration of your system, view and edit your files and registry, view and comment on your screen. The representative will have full access to your system, please remain at your system throughout the entire session to monitor all actions taken. Once your session begins, you will always have overriding control by movement of your mouse. You will also be able to discontinue the session at any time by selecting "X" in the upper right-hand corner of session window.

Oshi Tech Support will access, collect and use certain information during your session for limited purposes. For more information, please see the heading "Collection and Use of Data" below.

Downloading the TechConnect Software
By downloading, you agree to the Oshi Tech Support Terms & Condition and the Oshi Tech Support Privacy Policy.

Functions that our representative may use to assist you.

The representative will take control of your system to troubleshoot and make the necessary fixes.
The representative has the ability to modify your system.
In certain cases the representative is able to view, edit, and exchange file and registry information.
You will be prompted to accept or deny each action.
The representative is able to view and/or change your system configuration for troubleshooting purposes (free space on hard drive, running programs, settings, preferences etc.).
You will be able to view every function the representative is performing.